How it works

Three steps to protected

Most homes are set up in under two hours with a screwdriver and the app. Our team walks you through it if you get stuck.

Build your kit

Pick a hub, then add door and window sensors, motion detectors and cameras for each entry point.

Install it yourself

Sensors peel and stick. The hub plugs into an outlet and connects over cellular, so there's no landline to run.

Turn on monitoring

Choose a plan. When an alarm goes off, a monitoring center operator verifies it and dispatches help.

Monitoring plans

Month to month

Sample pricing · set your final prices before launch

Single-family home

Residence Pro

$400 / mo

24/7 professional alarm monitoring
Video-verified alarm response
Up to 8 monitored cameras, 30-day cloud storage
Smart locks, lights and thermostat control
Priority phone and chat support

Most chosen

Large home or estate

Estate

$750 / mo

Everything in Residence Pro
Up to 24 cameras, 90-day cloud storage
Live video guard checks during alarms
Dedicated account manager
Twice-yearly on-site system check

Multiple properties

Estate Elite

$1,100 / mo

Everything in Estate
Up to 3 properties on one account
Perimeter and gate access monitoring
Quarterly on-site maintenance
Equipment replacement included

Business premises

Commercial

$1,500 / mo

Intrusion, fire and video monitoring
Unlimited cameras, 180-day storage
Employee access control and audit logs
Open and close reports
4-hour on-site service response

Month to month. No contract, cancel any time. Equipment is bought once and is yours to keep.

Equipment store

Shop the kit

Sample catalog · replace with your supplier's products

Sort

Why Westmont

Security without the sales pitch

We compare ourselves to the typical installer-led alarm company. No door-to-door reps, no three-year agreements.

	Westmont Solutions	Typical alarm company
Contract	None, cancel any time	36 to 60 months
Installation	Self-install, free phone help	Technician visit and fee
Equipment	You own it	Often leased
Moving house	Take it with you	Early termination fee
Pricing	Published on this page	Quote after a sales call

Support

Questions, answered

Can't find your answer? Call or email the team. Contact details are below.

Do I need a landline or Wi-Fi?

No landline. The hub talks to the monitoring center over cellular, with Wi-Fi as an optional backup path.

Where is monitoring available?

Anywhere in the continental United States with adequate cellular coverage.

Can I keep my existing sensors?

Many existing wired and wireless sensors can connect to our hub. Send us the model numbers and we'll confirm before you buy.

What happens when an alarm goes off?

You get an instant app alert. If it isn't cancelled, a monitoring operator calls your contact list and dispatches police, fire or medical services.

What's your return policy?

Unused equipment can be returned within 30 days of delivery for a full refund. Opened items have a 15% restocking fee. See the full Refund Policy.

Talk to a real person

Our US-based team helps you choose equipment, set up your system and manage your plan.

Phone · sales & support

(770) 504-6588 McDonough, Georgia · Eastern Time

Mon–Fri: 8:00 am – 8:00 pm ET
Sat: 9:00 am – 5:00 pm ET
Sun: Closed

Call

support@westmontsolutionsllc.com Setup help, billing and account questions. Replies within 1 business day. sales@westmontsolutionsllc.com Quotes for estates, multiple properties and businesses.

Emergencies

Call 911 If you are in danger, call 911 first. Our monitoring center handles alarm events 24/7, separately from the support line.

Mailing address

Westmont Solutions LLC
362 Interlake Pass
McDonough, GA 30252

Westmont Solutions LLC · McDonough, Georgia

← Back to Westmont Solutions

Legal

Refund Policy

Effective November 11, 2026

This policy covers equipment bought from and monitoring plans billed by Westmont Solutions LLC ("we", "us"). It forms part of our Terms and Conditions.

Equipment returns

Unused equipment: return within 30 days of delivery in the original, unopened packaging for a full refund of the purchase price.
Opened equipment: return within 30 days of delivery, complete and undamaged with all parts and accessories, for a refund minus a 15% restocking fee.
Bundles and kits must be returned complete. Partial returns of a bundle are refunded at each item's individual price, less the bundle discount.
Not returnable: items that are damaged, altered or missing parts, products with used adhesive mounts, and opened decals and yard signs.

How to start a return

Call (770) 504-6588 or email support@westmontsolutionsllc.com with your order number.
We send you a Return Authorization (RA) number and return address. Packages sent without an RA number may be refused.
Ship the items with tracking. Return shipping is paid by you unless we sent the wrong or a defective item.

When you get your money back

We inspect returned items within 3 business days of receiving them. Approved refunds go back to your original payment method, and usually appear in 5 to 10 business days depending on your bank. Original shipping charges are not refundable unless the return is due to our error.

Defective or damaged on arrival

If an item arrives damaged or stops working because of a manufacturing defect, contact us within 1 year of delivery. We will troubleshoot with you and, if needed, repair or replace the item at no charge, including shipping. This limited warranty does not cover damage from misuse, accidents, water exposure beyond the product's rating, power surges or unauthorized repair.

Monitoring plans

Plans are month to month. There is no contract and no early termination fee.
You can cancel at any time by phone or email. Cancellation takes effect at the end of your current billing period, and monitoring stays active until then.
Monthly fees already charged are not refunded, including for partial months, except where required by law.
If you are charged in error, such as a duplicate charge or a charge after a confirmed cancellation, tell us within 60 days and we will refund it in full.

Contact

Westmont Solutions LLC · 362 Interlake Pass, McDonough, GA 30252 · (770) 504-6588 · support@westmontsolutionsllc.com

← Back to Westmont Solutions

Legal

Terms and Conditions

Effective November 11, 2026

These Terms govern your use of this website and your purchase of equipment and monitoring services from Westmont Solutions LLC, a Georgia limited liability company located at 362 Interlake Pass, McDonough, GA 30252 ("we", "us"). By placing an order or using our services, you agree to these Terms.

1. Eligibility

You must be at least 18 years old and able to enter a binding agreement. Our monitoring services are offered only for properties in the United States.

2. Orders and pricing

All prices are in US dollars and exclude applicable sales tax and shipping unless stated. We may correct pricing errors and may cancel an order affected by an error, with a full refund of any amount paid. An order is accepted when we ship it or start the service.

3. Equipment

Equipment you buy is yours once it is delivered and paid for in full. You are responsible for installing it according to the instructions and for any building, electrical or alarm permits your city or county requires. Returns and warranty claims are covered by our Refund Policy.

4. Monitoring services

Monitoring plans bill monthly in advance to your payment method on file and renew automatically each month until you cancel.
When an alarm signal is received, the monitoring center will try to contact you and the people on your emergency contact list before or while requesting emergency dispatch, as your account settings and local law allow.
You must keep your emergency contacts, passcodes and property address current. We are not responsible for delays caused by out-of-date information.
We may change plan prices with at least 30 days' notice by email. You may cancel before the new price takes effect.

5. Service limitations

A security system lowers risk but cannot prevent every intrusion, fire or other loss. Monitoring depends on cellular, internet and power networks, and on emergency services, none of which we control. Signals may be delayed or not received. We are not an insurer. You should keep your own property, liability and personal insurance.

6. False alarms

You are responsible for any false-alarm fines, fees or registration requirements set by your local government or police department.

7. Your account and acceptable use

Keep your login details secure. You may not use our equipment or services to record people unlawfully, to monitor property you have no right to monitor, or for any illegal purpose. We may suspend service for non-payment or misuse after giving notice where practical.

8. Video and recordings

You are responsible for using cameras in compliance with federal, state and local privacy and recording laws, including laws on audio recording and on notice to people being recorded.

9. Limitation of liability

To the fullest extent allowed by law, our total liability for any claim relating to the equipment or services is limited to the greater of $250 or the amount you paid us in the 6 months before the claim. We are not liable for indirect, incidental, special or consequential damages, or for loss or damage that the system was intended to detect or prevent. Some states do not allow these limitations, so they may not fully apply to you.

10. Disclaimer of warranties

Except for the limited warranty in our Refund Policy, equipment and services are provided "as is", and we disclaim implied warranties of merchantability and fitness for a particular purpose to the extent allowed by law.

11. Indemnity

You agree to cover our reasonable costs from third-party claims that arise from your misuse of the equipment or services or your breach of these Terms.

12. Governing law and disputes

These Terms are governed by the laws of the State of Georgia. Before filing any claim, both sides agree to try to resolve the dispute informally for 30 days by contacting the other in writing. Any lawsuit must be brought in the state or federal courts located in Henry County, Georgia, unless the law of your state requires otherwise.

13. Changes

We may update these Terms. The effective date above shows the latest version. Changes apply to orders and billing periods that begin after the update.

14. Contact

Westmont Solutions LLC · 362 Interlake Pass, McDonough, GA 30252 · (770) 504-6588 · support@westmontsolutionsllc.com

← Back to Westmont Solutions

Legal

Privacy Policy

Effective November 11, 2026

This policy explains how Westmont Solutions LLC ("we", "us"), collects, uses and protects personal information when you visit our website, buy equipment or use our monitoring services.

Information we collect

Contact and account details: name, email, phone number, billing and service address, and account login.
Order and payment details: items purchased, plan, and billing history. Card details are processed by our payment provider. We do not store full card numbers.
Emergency information: emergency contacts, passcodes, and notes about your property that you give us for alarm response.
System data: alarm events, sensor status, arming history, device information, and video clips or images if you use cameras.
Website data: IP address, browser type, pages viewed and cookies, used to run and improve the site.

How we use it

To process orders, ship equipment and bill your plan.
To provide monitoring, including contacting you, your emergency contacts and emergency services when an alarm occurs.
To give customer support and send service, billing and safety notices.
To prevent fraud, secure our systems and meet legal obligations.
To send marketing emails or texts if you opt in. You can unsubscribe at any time.

Who we share it with

We do not sell your personal information. We share it only with:

Our central monitoring station and the security platform that runs your system, so they can deliver the service.
Police, fire and medical responders, when dispatched for an alarm at your property.
Payment processors, shipping carriers, and email and phone service providers who work for us under confidentiality obligations.
Authorities, when required by law, subpoena or court order, or to protect someone's safety.
A buyer or successor, if our business is sold or merged, under this same policy.

Text messages and calls

By giving us your phone number, you agree that we and our monitoring center may call or text you about alarms, your account and your orders. Message and data rates may apply. Reply STOP to opt out of marketing texts. Alarm and safety alerts cannot be turned off while monitoring is active.

Video and recordings

Camera footage is stored by our security platform for the period your plan includes, then deleted. We access your video only to provide support you ask for, to verify an alarm, or when required by law.

How long we keep information

We keep account and billing records while your account is open and for up to 7 years afterwards for tax, legal and dispute purposes. Alarm event history is kept for as long as your account is active plus 2 years.

Security

We use encryption in transit, access controls and trusted service providers to protect your information. No system is completely secure, so please keep your passwords private.

Your choices and rights

You can ask to see, correct or delete your personal information, or opt out of marketing, by contacting us. Residents of states with privacy laws, such as California, Virginia and Colorado, may have additional rights, including the right to know what we collect and to request deletion. We will not discriminate against you for using these rights. We respond to verified requests within 45 days.

Cookies

Our website uses cookies needed for the shopping cart and site security, and may use analytics cookies to understand how visitors use the site. You can block cookies in your browser settings, though some features may stop working.

Children

Our services are not directed to children under 13, and we do not knowingly collect their personal information.

Changes

We may update this policy and will change the effective date above. If changes are significant, we will notify customers by email.

Contact

Westmont Solutions LLC · 362 Interlake Pass, McDonough, GA 30252 · (770) 504-6588 · support@westmontsolutionsllc.com

Pro-grade security. Your install. No contract.

Three steps to protected

Build your kit

Install it yourself

Turn on monitoring

Month to month

Residence Pro

Estate

Estate Elite

Commercial

Shop the kit

Security without the sales pitch

Questions, answered

Talk to a real person

Refund Policy

Equipment returns

How to start a return

When you get your money back

Defective or damaged on arrival

Monitoring plans

Contact

Terms and Conditions

1. Eligibility

2. Orders and pricing

3. Equipment

4. Monitoring services

5. Service limitations

6. False alarms

7. Your account and acceptable use

8. Video and recordings

9. Limitation of liability

10. Disclaimer of warranties

11. Indemnity

12. Governing law and disputes

13. Changes

14. Contact

Privacy Policy

Information we collect

How we use it

Who we share it with

Text messages and calls

Video and recordings

How long we keep information

Security

Your choices and rights

Cookies

Children

Changes

Contact